Services for Financial Aid Offices Nationwide
Contact/Call Center Services
Today more and more institutions and companies are using professional call center services. Customer service call centers are at the core of this effort. If any office in your institution is receiving more calls than they can efficiently handle, we can help! The Kenaly Complement offers call center services customized to your specific needs.
Our Financial Aid Office call center service provides experienced financial aid administrators to answer student calls. Our professionals can assist students with financial aid file status updates and/or another information that you need relayed.
The Kenaly Complement’s call center services don’t stop there. We also provide outbound calls. Our services are not limited to the Financial Aid Office. We provide both incoming and outgoing call services for any office on your campus.
Our agents receive client specific training to ensure that we provide the highest quality service while being able to effectively answer your calls and provide call center customer service during specific hours or 24 hours a day.
Our shared agent model means your institution only pays for labor as it is needed. This allows you to avoid the high cost of inefficiency while still being able to absorb spikes in call volume during peak times and seasons.
Contact us today for additional information regarding The Kenaly Complement’s Contact Center Services -- 817.466.4404 or email us at info@thekenalycomplement.com.